Carnival Rio de Janeiro Português

For the experience
of a lifetime

Rio Carnival 2018

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Log in and send us a message from your Carnival Account page. As our client, you have many advantages.

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Contact us

You can contact us through the form below with any general queries regarding our products and services, if you don't find an answer on the FAQs pages.

For an expedited reply or if you have an order or account related inquiry or request, please send it from your Carnival Account page.
This is the safest way to contact our Customer Care members, after login.
This way we will find your order in question quickly and will address and hope will solve any problem or issue in an efficient way.
Out of safety considerations and in the interest of Account Holders, without further self-identification, we do not take instructions and provide information regarding orders or any other matter concerning a Carnival Account to inquiries which do not originate from the Carnival Account page of the Account Holder.

We provide priority assistance to clients registered with us.

Please send only English messages from this page, to speed up our reply time, as it reaches first our English speaking Customer Care team members.
For Portuguese messages, please use our Portuguese contact page.




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Your Complete Guides

Use our all-inclusive 2018 Rio Carnival Guides with detailed. precise information, practical advice, insiders' tips and recommendations.

Opennig hour:
From 10am to 17pm
Tel: +55 (21) 3500-0133